Returns & Exchanges

At Portage MCC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on most items in their original condition.

1

Initiate Your Request

Contact our customer support team or visit our online portal with your order number to begin the return authorization process.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is unused.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing